Privacy Policy
Last updated: July 2026
Overview
GulshanSync ("we", "us", "our") operates the platform at gulshansync.com and its subdomains, including secure.gulshansync.com, surewin.gulshansync.com, connect.gulshansync.com, and docs.gulshansync.com. This Privacy Policy describes how we collect, use, and protect information when you use our platform.
By using GulshanSync, you agree to the practices described in this policy.
Information we collect
We collect information that you provide directly to us when you create an account, use our products, or contact us. This includes:
- Account information — name, email address, phone number, and role within your organization.
- Organization information — your organization's name, structure, and configuration settings.
- Usage data — actions you take within the platform (projects created, tasks completed, events scheduled, etc.).
- Technical data — IP address, browser type, device information, and access times for security and audit purposes.
How we use information
We use the information we collect to:
- Provide, maintain, and improve the platform.
- Authenticate users and manage access based on roles.
- Generate reports and analytics for your organization.
- Maintain audit logs for security and compliance.
- Communicate with you about your account, support requests, and platform updates.
- Detect, prevent, and respond to security issues and fraud.
Information sharing
We do not sell your information. We share information only in the following circumstances:
- Within your organization — your organization's administrators can see information about users within their tenant.
- Service providers — third parties that help us operate the platform (hosting, email delivery) under strict contractual obligations.
- Legal compliance — when required by law, court order, or government regulation, or to protect our rights and the safety of others.
Data security
We take reasonable measures to protect your information, including encrypted communication (HTTPS), bcrypt-hashed passwords, role-based access control, audit logs, and regular database backups. Multi-tenant isolation prevents cross-tenant data access. See our Security page for more details.
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we work to protect your information using industry-standard practices.
Data retention
We retain your information for as long as your account is active or as needed to provide our services. We may retain certain information after account deletion where required by law or for legitimate business purposes such as fraud prevention and audit compliance.
Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to or restrict certain processing of your information.
- Export your data in a portable format.
To exercise any of these rights, contact us at docs@gulshansync.com.
Cookies
The platform uses essential cookies for authentication and session management. We do not use tracking cookies for advertising. Your theme preference (dark/light) is stored in your browser's local storage.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on the platform or sending an email. Continued use after changes take effect constitutes acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or our data practices, contact us at docs@gulshansync.com.